Delivery Times

At The Bag Vault we strive to provide the best service every time. Your order will only be shipped once your order has been approved, the charges and security deposit has gone through.

Your order will be sent through Australia Post Express Shipping to the address that is on your NSW drivers licence or Identity Card. After your order has dispatched you will receive an email from The Bag Vault with a tracking number so you are able to track your package.

The Bag Vault’s estimated delivery times do vary depending on the following:

Item availability 
Your delivery address
The time and date you placed an order
Other circumstances impacting delivery

The Bag Vault makes no guarantees as to an actual delivery time.

Please be aware that your shipping address must match your NSW Drivers Licence or Proof of Identity Card. We cannot ship to an address that is not located on your licence/Identity Card unless otherwise authorised by us in advance. You must email hello@www.thebagvault.com.au if you need further assistance on the delivery of your order. If it is your first time ordering we may require emailed proof of address.

A customer signature is required on all deliveries in order to ensure the safe delivery of your order, upon delivery you bear responsibility for the handbag/s and all other Bag Vault terms and conditions apply.

Online Payments:

The Bag Vault offers the following payment methods: Visa, Mastercard Credit Cards & Paypal

Refunds And Security Deposit Returns:
Your refund will be returned to the same credit card that the payment was made with 5-7 business days after receiving your return.

The Bag Vault offers a safe and secure rental experience using
secure payment connections
secure deliveries with high end couriers
customer service

Prices and Availability:
All prices are subject to change at any time without notice.

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